FAQs - Frequently asked questions – quickly answered
Here you can read the frequently asked questions to learn everything you need to know about your Alpenrose holiday.
Where can I buy lift tickets?
Lift tickets can be conveniently purchased nearby:
– At the Gamsleiten 1 valley station, only about 100 m behind our house
– At Raiffeisenbank Lungau, about 200 m from Alpenrose
Both sales points are easily accessible on foot and offer quick access to skiing.
Tip: For validity periods of 1.5 days or more, ski passes can also be purchased online in advance – this way you can start your ski day even more relaxed.
Do I need snow chains for arrival?
How far are the ski schools?
The ski schools are nearby and easily accessible on foot. You can choose from several ski schools – this way you can quickly and easily find the right lessons for every age and skill level.
Is arrival after 7:00 PM possible?
Yes, a later check-in is possible. Just let us know in advance when you would like to arrive, and we will prepare everything and warmly welcome you even in the evening.
Is a late check-out possible?
Late check-out is not possible, as we prepare the rooms and apartments for new guests as quickly as possible – and a thorough cleaning takes time.
Can the car be parked in front of the house?
Parking directly in front of the house is only possible by prior arrangement with the reception.
Tip: A free garage space is available for each room and apartment – this way your car remains protected and you don’t have to clear it of snow in winter.
Where is the garage located?
The garage is located approximately 300 m from Alpenrose, directly on the main road – on the left side before Ski Bridge 5.
Are bathrobes available in the house?
Yes, you are welcome to borrow cozy bathrobes at the reception. For a flat rate of €10.00 per stay, you can enjoy relaxing hours in the wellness area.
Tip: It’s best to reserve your bathrobe when booking – this way it will already be ready for you upon your arrival.
Can I book breakfast on site?
Yes, you can book the rich breakfast buffet directly on site at any time. Look forward to regional specialties, fresh products, and a delightful refreshment for the day.
Tip: If you reserve breakfast when booking, you can start your vacation relaxed on the very first morning, without any organizational effort.
Is an earlier check-in possible?
Check-in is possible from 4:00 PM. An earlier check-in generally cannot be offered, as we require sufficient time for the thorough cleaning and preparation of the rooms and apartments.
How far are the nearest restaurants?
Several restaurants are located in the immediate vicinity and are easily accessible on foot.
Tip: Especially during peak season, we recommend reserving early – this way you secure your favorite spot for an enjoyable evening.
Is there a sports shop nearby?
Yes, right next to the Alpenrose is the sports shop Intersport Frühstückl. There you can rent, buy, or have equipment serviced.
Tip: Reserve your equipment online in advance – this way everything will be prepared upon your arrival and you can start your sports activities without waiting.
Is there a possibility to change clothes in the house on the day of arrival or departure?
Yes, you are welcome to use our sauna area for changing – both before check-in and after check-out.
Tip: Since there is no locked luggage room available, it’s best to store your suitcases securely in the car and enjoy your vacation day completely carefree.
Are additional garage parking spaces available?
Yes, additional garage parking spaces can – subject to availability – be booked for an additional charge.