General booking and cancellation conditionsof the apartment house & Garni Alpenrose

We guarantee:

• BEST PRICE*
• BEST PERFORMANCE
• GUARANTEED AVAILABILITY & LARGEST SELECTION of offers

*If you find your room within one week from the reservation time demonstrably to the same reservation regulations (same type of room, matching arrival and departure dates, same number of guests, same currency) in the Internet on-line bookable at a lower price and announce yourselves in this connection within this week with us, we charge you the lower price. Guaranteed!

Arrival at apartments: on arrival day after 16:00. If you are arriving after 20:00, we ask you to inform us in a timely manner. Departure from apartments: on departure day by 10:00.

Arrival at family studio / double room: on arrival day after 14:00. If you are arriving after 20:00, we ask you to inform us in a timely manner. Departure from family studio / double room: on arrival day by 11:00. Reservations: A binding reservation can only be made with an online booking through our website or accepted via our e-mail correspondence with the “BOOK NOW” button, and is fully confirmed after a transfer of 30% of the tour price to “Sparkasse Radstadt”, IBAN: AT08 2040 4088 0710 0266 within 3 days after booking. With your booking you accept our booking and cancellation conditions. Payment: We do not accept credit cards to settle your hotel invoice! You can pay by bank transfer, or in CASH on site, or with a debit card (from Austria, Germany, Netherlands), or with V-Pay, up to 4 days before arrival.

For cancellations up to three months before arrival we charge a 50 € processing fee per apartment. In the event of late or early arrival, the confirmed booking time must be paid in full. The cancellation right in accordance with § 18 Para. 1 Z. 10 FAGG is not applicable, however the General Terms & Conditions for the hotel trade do apply (http://www.hotelverband.at/down/AGBH_061115.pdf) and/or § 5 of the AGBH 2006.