FAQs - Frequently asked questions – quickly answered

No. Smoking is not permitted indoors. Please use only the designated outdoor areas for this purpose.

Yes, you are welcome to borrow cozy bathrobes at the reception. For a flat rate of €10.00 per stay, you can enjoy relaxing hours in the wellness area.

Tip: It's best to reserve your bathrobe when booking – this way it will already be ready for you upon your arrival.

This depends on the apartment type. Some apartments are north-facing, while categories 04, 05, and 06 are south-facing and include a balcony.

Yes. The apartments feature a fully equipped integrated kitchen with a 4-burner electric stovetop, oven, dishwasher, refrigerator, and drip coffee maker.

Yes, children are warmly welcome here! We are delighted to welcome families.

Yes. Cots (€15.00 per week) and high chairs are available.

Yes, a charging station is located directly in front of our house. It is available for our guests to use for a fee.

Yes, a later check-in is possible. Just let us know in advance when you would like to arrive, and we will prepare everything and warmly welcome you even in the evening.

Check-in is possible from 4:00 PM. An earlier check-in generally cannot be offered, as we require sufficient time for the thorough cleaning and preparation of the rooms and apartments.

Late check-out is not possible, as we prepare the rooms and apartments for new guests as quickly as possible – and a thorough cleaning takes time.

Yes, you are welcome to use our sauna area for changing – both before check-in and after check-out.

Tip: Since there is no locked luggage room available, it's best to store your suitcases securely in the car and enjoy your vacation day completely carefree.

Parking directly in front of the house is only possible by prior arrangement with the reception.

Tip: A free garage space is available for each room and apartment – this way your car remains protected and you don't have to clear it of snow in winter.

The garage is located approximately 300 m from the Alpenrose, directly on the main road – on the left side before ski bridge 5.

Yes, additional garage parking spaces can – subject to availability – be booked for an additional charge.

You can pay your invoice in cash on site, via Scan and Pay, by bank transfer up to 3 days before departure, or by credit or debit card.

Our apartment building offers direct ski-in ski-out access. The Gamsleitenbahn 1 is located approximately 100m away.

The ski schools are nearby and easily accessible on foot. You can choose from several ski schools – this way you can quickly and easily find the right lessons for every age and skill level.

Yes, right next to the Alpenrose is the sports shop Intersport Frühstückl. There you can rent, buy, or have equipment serviced.

Tip: Reserve your equipment online in advance – this way everything will be prepared upon your arrival and you can start your sports activities without waiting.

In January, Obertauern experiences the deepest winter. The ski resort is located at 1,630 to 2,313 meters, the slopes are snow-covered, and the cold temperatures ensure grippy pistes. After the Christmas holidays and before the semester break, it is quieter on the slopes, at the lifts, and in the huts. From the Alpenrose, you can start directly with ski-in/ski-out, and the Gamsleitenbahn 1 is about 100 meters away.

Obertauern is one of Austria's snowiest winter sports resorts. The village is situated at around 1,740 meters, and the ski area extends up to 2,313 meters. An analysis by ski tourism researcher Günther Aigner shows an average maximum snow depth of 264 centimeters for Obertauern, the highest value among the locations compared. The winter season typically lasts from late November to early May, with January being in the middle of peak winter.

It becomes quieter after the Christmas holidays. In Austria, these end on January 6, 2027, while the mid-term breaks do not begin until February 1, 2027, in Vienna and Lower Austria, and February 15, 2027, in Salzburg. In Germany, the Christmas holidays also end in early January, and winter breaks—where applicable—take place in February. In between, you will enjoy more space on the slopes, shorter waiting times at the lifts, and available tables at the mountain huts.

Outside of school holiday periods, a ski vacation is often particularly attractive for budget-conscious skiers. At Alpenrose, our most attractive January rates apply from 9 to 23 January 2027, and from 23 to 30 January 2027 there is another discounted week. You can find current rates in our online booking system.

The medical practice of Dr. Aufmesser and Dr. Stelzhammer is located approx. 200m from our property.

Several bars and nightclubs are in the immediate vicinity and are easily within walking distance.

Yes, in the immediate vicinity of Alpenrose you will find several options for your daily shopping.

For a larger grocery shop, the Spar supermarket in the immediate vicinity is available to you. There you will find a wide range of products for self-catering in your apartment.

Binggl Bakery is within easy walking distance from Alpenrose.

No. A fitness area is available at the Obertauern sports center, approximately an 8-minute walk from Alpenrose. In addition to the fitness facilities, padel tennis courts are also available there, which can be reserved online.